shanghai shenlu homogenizer co., ltd. is a professional development, production, sales of homogenizer and high pressure pump manufacturers, the company has passed the ISO9001 international quality system certification. shenlu is a famous domestic homogenizer brand. For the products produced and sold by our company, we solemnly promise to provide the following after-sales service.
1. Provide products in full compliance with the quality, specifications, performance and technical indicators stipulated in the contract.
2. Provide product installation guidance and operation training. After the product installation and acceptance, it will officially enter the warranty period. The warranty period is one year and life-long maintenance.
3. All maintenance costs caused by product quality during the warranty period, including the cost of replacing spare parts and labor costs, are all exempted. Instrument damage caused by human reasons or illegal operations, force majeure factors, and vulnerable parts of the product are not covered by the warranty..
4. Establish after-sales service data files for each product. The professional after-sales service department insists on telephone return visits and on-site return visits by dozens of technicians, and pays close attention to the use of users at any time.
5. In order to ensure the normal and continuous use of products, vulnerable consumables are provided by our company all the year round.